Privacy Policy

Who we are

Prominence Publishing is a Canadian publishing company that helps business professionals write, publish and promote nonfiction books. In this policy, “we”, “us” and “our” refer to Prominence Publishing. You can reach us at info@prominencepublishing.com or by telephone at 1-888-682-4012.

Information we collect

We collect information in three ways.

Information you give us. When you complete a form on this website (such as the contact form, the strategy call request, or the form to download our publishing guide), we collect the details you enter: your name, email address, telephone number, and anything you choose to tell us about your book. We also collect information you send by email or give to us on a call.

Information collected automatically. Like most websites, our hosting provider records basic technical information when you visit: pages viewed, the approximate location derived from your IP address, the browser and device you use, and how you arrived at the site. We use this to understand which pages are useful and to keep the site secure.

Cookies and similar technologies. We use a small number of cookies to make the website work (for example, to protect our forms from automated abuse) and to measure how the site is used. You can block or delete cookies in your browser settings at any time; the site will still work.

How we use your information

We use the information you provide to:

• Send you the publishing guide or other material you request
• Respond to your enquiry and arrange any call you book
• Provide publishing services you have engaged us for
• Send you occasional emails about writing and publishing, where you have agreed to receive them
• Improve our website and services
• Meet our legal and accounting obligations

We do not sell your personal information, and we do not share it with advertisers.

Sensitive information

Please do not send us passwords, payment card numbers, social security or social insurance numbers, or other sensitive identification details through the forms on this site. If we need payment details from you, we will direct you to a secure payment page.

Who we share information with

We share information only with service providers who help us run our business, and only what they need to do their job. These providers include:

• our website hosting provider
• our email and form-delivery providers
• our scheduling provider, for calls you book
• our email newsletter platform
• our accounting and bookkeeping providers

Some of these providers store data outside Canada, including in the United States. We may also disclose information where we are required to by law, or to protect our legal rights.

How long we keep information

We keep enquiry and client information for as long as we need it for the purpose it was collected, and afterwards for as long as our legal and accounting obligations require. If you ask us to delete your information, we will do so where we are not required to keep it.

Your choices and rights

You can ask us at any time to tell you what personal information we hold about you, to correct it, or to delete it. You can also ask us to stop sending you emails, either by using the unsubscribe link in any email or by contacting us directly. We will respond within a reasonable time.

Amazon affiliate links

Some pages on this website link to books on Amazon. As an Amazon Associate, Prominence Publishing earns from qualifying purchases made after someone follows those links. Amazon sets its own cookies on its own site; this policy does not cover Amazon’s practices.

Security

We take reasonable steps to protect the information we hold, and our website uses encryption for data in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The current version is always the one published on this page.

Contact us

Questions about this policy? Email info@prominencepublishing.com, call 1-888-682-4012, or send us a message.